Besti Health — Frequently Asked Questions

Besti Health is an AI-powered clinical documentation platform specifically designed for women's healthcare specialists. Our system listens to your patient interactions—whether in-person or virtual—creates an accurate transcript, and generates comprehensive SOAP notes, populated forms, and clinical documentation tailored to women's health conditions like PCOS, endometriosis, and perimenopause.

Unlike generic AI scribes, Besti Health understands the complex, interconnected symptoms unique to women's health and captures nuanced clinical relationships that general tools miss.

• Women's Health-Aware Translation: Accurately distinguishes between dysmenorrhea, endometriosis pain, and other subtle symptom variations
• Specialized Code Finder: Optimized for complex women's health billing codes often missed by generic systems
• Smart Form Population: Besti auto-populates any clincal form (claims, prior authorizations, appeals, etc) from a simple screenshots of your EMR.
• Patient Monitoring Integration: Includes remote tracking for PCOS, endometriosis, and perimenopause management

Besti Health is designed for all women's healthcare specialists:

• Reproductive Endocrinology: PCOS, fertility, hormonal disorders
• Gynecology: Endometriosis, fibroids, menstrual disorders
• Maternal-Fetal Medicine: High-risk pregnancy management
• Menopause Specialists: Perimenopause and postmenopausal care
• Women's Primary Care: Comprehensive women's health
• Integrative Women's Health: Functional medicine approaches

Both individual practitioners and large healthcare systems benefit from our platform.

Initial setup: 5 minutes to create your account and configure basic preferences
First documentation: You can generate your first note immediately
Full optimization: 1–2 weeks to customize templates and integrate with your EHR workflow
Team training: We provide complimentary onboarding for your entire staff

Most providers start saving time from day one, with maximum efficiency achieved within the first month.

1. Real-time transcription during your patient visit
2. Clinical interpretation that recognizes symptom patterns (e.g., correlating pain with menstrual cycles)
3. Structured documentation in SOAP, DAP, or custom formats
4. Review and edit before saving to your EHR
5. Continuous learning from your edits to improve future notes

The AI captures details you might miss while focusing on patient care, ensuring thorough documentation every time.

Our intelligent coding assistant is specifically trained on women's health procedures and conditions. It achieves 96% accuracy for complex women's health coding by:

• Analyzing your clinical notes to suggest appropriate ICD-10 and CPT codes
• Identifying missed opportunities for additional billable services
• Providing context-specific suggestions for complex cases
• Learning from your corrections to improve future recommendations

This typically increases appropriate reimbursement by 25–35% for women's health practices.

• Insurance prior authorizations: Reduced from 30 minutes to 5 minutes
• Referral letters: Auto-populated with relevant hormone levels and imaging results
• Treatment plans: Customized protocols for PCOS, endometriosis, fertility treatments
• Patient handouts: Personalized educational materials based on their specific condition

Forms are populated with accurate, contextually relevant information rather than generic templates.

• Cycle tracking with symptom correlation and predictive analytics
• PCOS monitoring including insulin resistance symptoms and metabolic markers
• Endometriosis pain mapping with treatment efficacy tracking
• Perimenopause symptom logging with severity scoring and pattern recognition
• Medication adherence tracking for hormone therapies
• Real-time alerts for concerning symptom patterns

Data integrates directly into your clinical workflow for informed decision-making.

Our patient monitoring app is an optional add-on feature currently in development that will enable continuous care between visits. Early access participants help shape the final product and receive priority access when it launches. To request early access, contact our team at info@bestihealth.com.

Yes, Besti Health is fully HIPAA compliant with comprehensive safeguards:

• BAAs with all vendors handling PHI
• TLS 1.3 in transit, AES-256 at rest
• RBAC with audit logging
• Regular audits & penetration testing
• SOC 2 Type II certification

We maintain the highest standards for protecting sensitive women's health information.

No, Besti Health does not store audio recordings. Our system:

1. Real-time processing during visits
2. Immediate deletion of audio after transcription
3. Retention of transcripts and notes only (you can delete anytime)

This approach minimizes privacy risks while maintaining documentation accuracy.

Besti Health is completely EHR-agnostic, meaning it works seamlessly with any electronic health record system without requiring complex integrations or IT modifications.

Individual Provider: $89/month or $82/month if paid annually.
Small Practice (2–5): $80/month per provider
Enterprise (6+): Custom pricing

Yes, a 7-day free trial with full access—no credit card required.

1. Start your free trial at bestihealth.com
2. Complete setup (5 minutes)
3. Generate your first request: notes, forms, or code search
4. Customize templates
5. Schedule onboarding with our specialists
6. Launch the patient app

While not legally required in most jurisdictions, transparency is recommended:

• Simple explanation: "We use AI to help with note-taking so I can focus on you"
• Emphasize privacy: "Your information is secure and never used to train AI systems"
• Patient control: "You can opt out anytime if you prefer traditional documentation"
• Show benefits: "This helps me provide more thorough care and follow-up"

Minimum requirements for smooth operation:

Download: 5 Mbps minimum (25 Mbps recommended)
Upload: 1 Mbps minimum (5 Mbps recommended)
Latency: < 100ms for real-time transcription

Most standard business internet connections exceed these requirements.